Frequently Asked Questions
Which payment methods can I use?
We offer Credit Card, Bitcoin, Paysafecard, SOFORT, iDEAL, Bancontact, Przelewy24, Giropay, Boleto, Itau, BancodoBrasil, Bradesco, Caixa, Santander, Oxxo, Banamex, PagoFacil, Rapipago, Pse and Sefecty as payment methods. You have to choose PayGol to get access to these methods.
What happens after the purchase confirmation?
Thousands of accounts in the database are re-checked daily. The non-functioning accounts are thrown out immediately. Once you've placed an order, the accounts are also checked again by our automated system. This usually takes a few minutes. In extreme situations or at high traffic it can take up to 24 hours.
Do you offer support if I need help?
Yes! High-quality customer support is extremely important for a quality product, that’s why we do our best to resolve any issues you may encounter.
How can I contact you in case of questions?
You can contact us through Website Live-Support (Red bubble on the bottom right) and Twitter.
What are the differences between the accounts?
For more information on the products we offer, simply navigate to one of the product pages to find out about the product.
What are Server Ranked Accounts?
Server Ranked Accounts are accounts that have a rank for the specific server.
Can I move a Minecon Cape?
No, it is generally not possible to move Minecon Capes. This is strictly determined by Mojang.
Can I move the cape from an Optifine account?
Yes you can! Just look in the "How to redeem the accounts" tab. There you get all the information.
How to redeem the accounts
How do I change the password or email of an account?
Navigate to the Mojang Login Page and log in. Click on "Settings" in the top right corner under "My Account". In the tab "Password" or "Email" you can edit your information.
How do I redeem Optifine Cape Account?
Go to the Optifine Cape Change Page. Enter the details given to you by ALTS.RIP. Fill in the form with the given email and password. Click the "Login" button. Once logged in you can type your Minecraft username in the "Move cape" form to move the cape.
How do I migrate a Lifetime Unmigrated Account
Main method: Head over to the Mojang Account Migration Page. Fill in the form with the details given to you by ALTS.RIP and the new email from you. State a full age age. Accept the Terms and Conditions and click the "Migrate account" button. You can now login to the account with the new account information and change your password and add security questions.